At RAWSTONE VILLAS, we value your privacy and confidentiality. This policy explains how we collect, use, and protect your personal information.
Information We Collect
Personal details (Your name, address, contact information etc)
Payment card data
Loyalty program information
Guest preferences and habits
CCTV footage and security records
How We Use Your Information
To process your reservations and payments
To provide personalized services and amenities
To communicate with you about your stay and our services
To comply with legal and regulatory requirements
To improve our services and guest experience
Information Sharing
We share your information with:
Third-party vendors (for example- payment processors, sales marketing agencies, travel agents )
Affiliates and partners (for example – loyalty programs, and travel agencies)
Legal and regulatory authorities (as required)
Data Security
We protect your information using:
Encryption and secure servers
Firewalls and access controls
Secure communication protocols
Your Rights
Access and correct your personal information
Request deletion or restriction of processing
Object to processing for marketing or other purposes
Changes to This Policy
We may update this policy from time to time
We will notify you of significant changes
Contact Us
If you have questions or concerns, please contact our General manager at Rawstone Villas Email: support@rawstonevillas.com Ph No: 7019886819
